At Stylunes, owned and operated by Corevista Innovation, we are dedicated to providing a seamless and trustworthy shopping experience. In this Return & Refund Policy, “we,” “our,” and “us” refer to Corevista Innovation, while “you,” “your,” and “user” refer to customers placing orders through our platform. By placing an order, you agree to adhere to the procedures and conditions described below.
Return Eligibility
To qualify for a return, items must meet the following conditions:
- Original Condition: Items must be unused, unwashed, and in their original state with all tags, labels, and packaging intact
- Complete Packaging: Products should be returned along with all original tags, labels, and packaging
- Exclusions: Worn, cleaned, or altered items are not eligible for return
- Timeframe: Return requests must be submitted within 48 hours of delivery through our customer support team
- Items that fail to meet these requirements will not be accepted
How to Request a Return
Follow these steps to initiate a return:
- Submit Request: Email your return request to corevistainnovation@gmail.com, including your Order ID and reason for return
- Provide Evidence: Attach clear photographs for damaged, defective, or incorrect items to assist verification
- Follow Instructions: Upon approval, detailed instructions will be provided to complete the return
Note: Returns that do not follow these guidelines may be declined at our discretion.
Refund Review and Processing
- All returned items are inspected to ensure they meet eligibility criteria
- You will be notified whether the refund is approved or rejected
- Approved refunds are credited to the original payment method within 5–7 business days
- A confirmation email is sent once the refund has been successfully processed
Partial Refunds
If a returned item only partially meets the return conditions (e.g., minor damage or missing original packaging), a partial refund may be issued at our discretion.
Returns for Damaged, Defective, or Incorrect Items
- Requests for faulty, damaged, or incorrect items must be submitted within 48 hours of delivery
- Clear photographs or videos should be emailed to corevistainnovation@gmail.com to ensure faster resolution
Assistance and Support
For any questions or assistance regarding returns and refunds, contact our customer support team at:
corevistainnovation@gmail.com
We value your trust in Stylunes and remain committed to delivering a reliable, smooth, and satisfying shopping experience.